In 2022, everyone has a smart phone and everyone uses apps to order everything from grocery to food to entertainment to medicines. So if you are a restaurant with the app your food delivery app will be frequently used by your customers so it would be great if it is user friendly. The Customer App should allow your customers to find the right restaurant or food item they want to order. After placing an order, the payment process should also be smooth. Customers now have high expectations from mobile apps and the facilities which were exclusive or luxury a few years back have now become necessary today. So let us see some of the features that you must have in your Food Delivery System in the year 2022.
- Profile Creation through Registration
The registration process is one of the very first steps in a customer interacting with your app.
Ready Tip—It will make sense to facilitate making the registration process smooth and fast.
You should note that your customers may choose not to terminate the process if the process is complicated. So, create a simple registration facility. Social media and phone must be logged in also note that once a user is registered and logged in users should always be logged in unless they themselves are logged out as most phones Now there are private spaces and users always want to be logged in.
- Finding Food
This feature is the crux and heart of any food delivery app. The user will log in after completing the registration process. Now, the customer is ready to find the restaurant and the food. When the user is able to get what he wants, the results are in quick order.
What can be done? You can have a smart list feature.
This feature can help find restaurants and cuisines by location, food choice, for example gluten-free diets or nutrient-dense foods, and gourmet meals or diet food, for example, and culinary arts from different nationalities. You can allow users to explore their food choices and make it as simple as possible for the user to get the dishes they ask for. Check out the food delivery software provider edelivery app for a variety of search filters and handy options you can provide to your customers.
- Estimating Restaurant Profiles
The customer can also choose to view the restaurant profile while ordering food. They may wish to investigate the location, the amount of food served in the restaurant, and the cost. This feature helps complete the order process, so be sure to add this feature to your app.
- Adding a Food Cart and Scheduling Orders
When customers find the right food they want to order, they will definitely want to load the goods into the cart. Users can wish to order food from multiple locations.
At this juncture, the cart feature comes into the picture. It allows customers to place orders in a single shot, without placing more than one order from multiple locations.
Still another key feature is order planning. Suppose your friends are coming to you after a busy day; You would by no means want to go home and cook. So also allow to pre-order
- Make Hassle Free Payments
As a business owner, payments are highly important as far as your food delivery business is concerned. It helps a lot when you create simple and secure payment processes.
Ready Tip—You must thoroughly check that the online payment information is highly secure as well as secure. Any security issue can put your reputation at risk.
- Offering the delivery person’s contact information
Let’s say the customer has placed an order and confirmed the payment. You may want to give the customer the contact information of the delivery person. This feature helps users to get in touch with the delivery person and track the order if your customer wants. This is done very nicely in deliveroo clone
- Real-time Tracking
Users will not only be able to contact the delivery person to estimate the time, but they can also track the progress live. Now, this is super cool. User can get an accurate estimate which reduces the worry of waiting for delivery. This is a feature that all users expect every food delivery app to have in the year 2022.
- Order History Review
What if the user wants to see his previous orders? It is always favorable to order the same. And users prefer to reorder only if they have previous history saved in food delivery app.
What can be done? You can turn off the order history feature so that users can place similar orders once again.
Users can re-order with just one click, eliminating the process of finding dishes and restaurants.
- Offering Food Ratings
Customers are loving the bus rate and review feature. It’s an incredible tool for letting other users know about their dining experiences, and a must have. It helps the users to decide whether they should try something new and also decide if they should not try the dish as per their taste preference.
- Additional features like offers and promos
Offers and promos facility is a must for your food ordering app. It can play a vital role in retaining the customer and winning brand loyalty. Who wouldn’t be happy to get food at a discounted price? If customers find attractive promos and offers, they are happy to order.
The additional features are an ideal means of increasing customer engagement.
So above are the must have features of food delivery apps of 2022. I hope you liked it and if there is any other feature that you think should be shared in the comment section below.